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Warranty

WHAT THIS WARRANTY COVERS
Revision Military (“Revision”) warrants its products to be free of defects in material and workmanship for the following periods after the date of first sale (the “Warranty Period”):

  • Eyewear: 3 years
  • Fan Goggles: 1 year
  • Visors: 1 year

Only the original purchaser of a product is eligible for warranty coverage.

WHAT THIS WARRANTY DOES NOT COVER
Revision will not provide warranty coverage for:

  • Damage due to accident or acts of nature.
  • Damage due to neglect, abuse, misuse, or mishandling.
  • Damage caused by improper storage or improper maintenance.
  • Damage caused by use of solvents, adhesives or other caustic chemicals.
  • Normal wear and tear, including scratched lenses and visors.
  • Damage resulting from alteration, changes, or repairs not performed by Revision or authorized in writing by Revision.
  • Any other damage caused by anything other than defects in materials or workmanship.
  • Any injuries, damages or claims arising out of or related to use of the product as protection against viruses, including, but not limited to, the novel coronavirus

If you make any modifications, changes or alterations to this product without Revision’s authorization in writing, this warranty will be null and void.

WHAT REVISION WILL DO TO CORRECT PROBLEMS
If the product or a part of the product fails to perform due to a defect in materials or workmanship during the Warranty Period, we will repair or, at our option, replace the defective product or part with the same or comparable item at no charge to you for parts or labor. We will make all reasonable efforts to repair or replace the product within 90 days, subject to the availability of parts. We will do our best to match colors and styles but we cannot guarantee that we will be able to send back the product in the exact same color and style.

In the event that the product cannot be repaired and a suitable replacement item is not available, we will refund the original purchase price shown on your proof of purchase. Our repairs or replacements are warrantied only for the remainder of the original Warranty Period.

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
To file a warranty claim, please contact customercare@revisionmilitary.com or 1-800-383-6049.
Our mailing address is:
Revision Military Ltd., Attn: Warranty Claims, 7 Corporate Drive, Essex Junction, VT 05452

You must contact Revision at the e-mail address or phone number provided above to file a warranty claim.

When you e-mail or call us to file a warranty claim, please provide us with the following information:
1. Your name, return shipping address, phone number and email address.
2. The name of the product and a description of the manufacturing defect.
3. The date you purchased the product, the name of the dealer, distributor, or store where you purchased the product.

After we have received your warranty claim information, you will be responsible for shipping the defective product to us at your own expense. Remember to include your original receipt or invoice from Revision or from a Revision authorized dealer or reseller; we must receive this in order to process your warranty claim. Please keep your tracking information on file. Unless our customer service department informs you otherwise in writing, Revision authorized dealers or resellers and other companies are not permitted to perform warranty service on our products.

Until we have examined the merchandise, we cannot guarantee that any damage to the merchandise is covered by this warranty policy. If we have any questions about the manner in which our products were handled or stored, we ask that you provide us with that information; otherwise, we may deny your warranty claim. If we cannot perform warranty service on a product because it is not covered by this policy, we will be happy to return the product to you, provided that you pay return shipping.

RIGHTS AND REMEDIES AVAILABLE TO YOU
In the event any Revision product is found to be defective in material or workmanship, our only obligation to you and the only remedy available to you shall be for us to repair, replace or refund the purchase price of products, which you may only obtain by complying with the procedure described in this warranty policy. 

EXCEPT WHERE PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTY OF QUALITY, OR WARRANTY ARISING FROM A  COURSE OF DEALING, CUSTOM OR USAGE OF TRADE. EXCEPT AS PROHIBITED BY LAW, REVISION WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, OR CONSEQUENTIAL LOSS OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS) ARISING FROM OR CONNECTED TO THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ASSERTED. THE REMEDIES IN THIS LIMITED WARRANTY ARE EXCLUSIVE, EXCEPT FOR ANY THAT MAY BE PROVIDED BY YOUR STATE. CHECK YOUR OWN STATE LAW FOR ANY ADDITIONAL WARRANTY RIGHTS AND REMEDIES.

This Warranty shall be governed by and construed in accordance with the laws of the State of Vermont, without giving effect to principles of conflict of laws that would require the application of any other law.

If any term, covenant or condition of this Warranty or the application thereof to any person or circumstance shall, at any time or to any extent, be invalid or unenforceable, the remainder of this Warranty, or the application of such term, covenant or condition to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected thereby and each term, covenant or condition of this Warranty shall be valid and enforceable to the fullest extent permitted by law.